Shipping and ReturnsSeamless Shopping, Effortless Returns

Welcome to Suan Clothing's Shipping and Returns page. We want your shopping experience to be as smooth and enjoyable as possible. Please take a moment to familiarize yourself with our shipping and returns policies.

Shipping Information

We are excited to get your chosen pieces from Suan Clothing to your doorstep. Here's what you need to know about our shipping process:

  • Processing Time: After placing your order, our team needs 1-2 business days to process it. Once your order is processed, you will receive an email notification.
  • Shipping Options: We offer various shipping options to suit your needs. You can choose from standard shipping and express shipping.
  • Delivery Time: The estimated delivery time depends on your shipping method.
  • Shipping Fees: Shipping fees are calculated at checkout based on selected shipping method. Orders above £50 qualify for free standard shipping.

Returns and Exchanges:

We understand that sometimes items may not meet your expectations. Our returns and exchanges policy ensures that you can shop with confidence:

  • Eligibility:To be eligible for a return or exchange, the item must be unused, in its original condition, and with all tags and packaging intact.
  • Timeframe:You have 14 days days from the date of delivery to initiate a return or exchange. Please contact our customer support team for any returns.
  • Return Process: Once your return request is approved, we will provide you with instructions on how to return the item. You will be responsible for the return shipping costs unless the item is defective or an error was made on our part.
  • Refunds and Exchanges:Upon receiving and inspecting the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method, and exchanges will be shipped as soon as the returned item is received.
  • Final Sale Items:Please note that certain items, such as intimate apparel or items marked as "Final Sale," may not be eligible for returns or exchanges. Be sure to review the product description for any specific return eligibility details.

Contact Us

If you have any questions, concerns, or require assistance regarding shipping or returns, please don't hesitate to reach out to our customer support team. We are here to help you have the best shopping experience with Suan Clothing.

Thank you for choosing Suan Clothing for your fashion needs. We're dedicated to delivering quality products and excellent service every step of the way.

SuAn Clothing

Welcome to Suan Clothing, where fashion meets elegance and quality. As a premier clothing company, we pride ourselves on creating exceptional attire that seamlessly blends comfort, style, and individuality. From timeless classics to contemporary trends, Suan Clothing offers a diverse collection that caters to every fashion enthusiast's preferences.

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