At Suan Clothing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our website and services. By using our platform, you consent to the practices described in this policy.

Information We Collect

We may collect various types of information from you, including:

Personal Information: This includes your name, email address, contact details, shipping address, and any other information you provide during the registration and checkout process.
Payment Information: When you make a purchase, we collect payment details, which may include credit card information or other payment methods. Please note that we do not store your payment information; it is securely processed by third-party payment processors.
Browsing Information: We gather non-personal information such as your IP address, browser type, device type, and pages visited. This data helps us improve our website's functionality and user experience.

How we use your information

Order Processing: We use your personal and payment information to process your orders, fulfill your purchases, and provide you with the products and services you've requested.
Communication:: We may use your contact information to send you transactional emails, order confirmations, updates about your purchases, and relevant customer service communications.
Personalization: With your consent, we may use your browsing and purchase history to offer personalized product recommendations and tailored shopping experiences.
Personalization: With your consent, we may use your browsing and purchase history to offer personalized product recommendations and tailored shopping experiences.
Improvement: We analyze aggregated and anonymized data to improve our website, services, and offerings. This helps us enhance user experience and anticipate customer preferences.

Information Sharing

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We collaborate with trusted third-party service providers who assist us in delivering our services, such as payment processing, shipping, and marketing. These partners have limited access to your information for specific purposes and are bound by confidentiality agreements.
Legal Compliance: We may disclose your information if required by law, government request, or legal process to protect our rights, privacy, safety, or property, or those of others.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the internet can be guaranteed as 100% secure.

Your Choices

You have the right to access, correct, update, or delete your personal information. You can manage your communication preferences and opt-out of promotional emails by using the links provided in our communications or by contacting our customer support team.

Updates to Privacy Policy:

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through our website or other means as required.

Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please contact our Privacy Officer at support@suanclothing.com.

Thank you for trusting Suan Clothing with your personal information. We are committed to maintaining your privacy and providing you with a secure shopping experience.